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HomePal Condition of Sales
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1. What are the sales services available in HomePal?
2. What are the differences between buying New and Ex-Rental DVDs? How do they work?
3. What is "Like it Keep it"? How does it work?
4. Pricing
5. Products fulfillment
6. Payment processing with Credit Card Payment Company.
7. Refusal of Services
8. Cancellation of orders
9. Refund Policy
10. Changes in Conditions of Sales



1. What are the sales services available in HomePal?
HomePal provides 3 types of sales services to our registered members.

1. Buy New - Buy brand new movie (DVD) online.
2. Buy Ex-Rental - Buy ex-rental or used movie online at the cheaper price.
3. Like it Keep it - Rent and test this item before you decided to buy it.

Note: The above sales services are the optional services, made available to members from time to time. HomePal reserves the right to add or remove these services without notify members. Members are encourage to check the relevant links of the services in their home page.
2. What are the differences between buying New and Ex-Rental DVDs? How do they work?
Buy New - This is similar to purchase new DVD from any online website or video shop except our prices are very competitive, and it is only available to our registered members.

Procedures:
1. Member can access the sales of New DVDs by clicking the "Buy New" link at member's home page.
2. Add the DVD into the shopping cart by clicking the relevant "purchase" button on each displayed items.
3. Check out the selected items and process the payment with Credit Card Payment Company.
4. The purchased items will be delivered to your home letterbox.

Buy Ex-Rental - Members can expect saving from buying ex-rental DVDs. These media are ex-rental or used discs in excellent condition. Some of them are as good as new condition. HomePal guarantee that these DVDs are playable.

Procedures:
1. Member can access the sales of Ex-Rental DVDs by clicking the Buy Ex-Rental link at member home page.
2. Add the DVD into the shopping cart by clicking the relevant "purchase" button on each displayed items.
3. Check out the selected items and process the payment with Credit Card Payment Company.
4. The purchased items will be delivered to your home letterbox.

Note: Delivery charges apply to the sold item.
3. What is "Like it Keep it"? How does it work?
Like it Keep it - Test first before you own it. The movies in this category are meant for members to rent and test it out first before deciding to own the movie. Member is not obliged to own the movie, as it can be returned to us, if he/she decided not to own it. It will be the same as normal rental procedure for Unlimited or Casual members. After watched the movie, and if you like it, you can own it by paying a small fee at HomePal. The media casing (cover) will be sent out to member.

Procedures:
1. Member can access the "Like it Keep it" DVDs by clicking the Like it Keep it link at member home page.
2. Click on the "Rent" button of the displayed movie to rent the media.
3. For Unlimited member - the selected movie title will be added into Rental Queue.
4. You can set the priority of the movie in your Rental Queue. The movie will be delivered to your letterbox.
5. For Casual member - the selected movie title will be added into the shopping cart.Check-out your selected media, and process payment. The movie will be delivered to your letterbox.
6. If you wish to own the media, logon to your member page, click on the Like it Keep it link, and click on the "Own Movie" button of the rented movie.
7. Check-out your shopping cart and process payment. The movie casing or cover delivered to your home letterbox.
8. Members can also own the movie without having to test it by just select the "Own Movie" button. In this case, the selected item will be added into the shopping cart for subsequent payment processing.

Note: Delivery charges apply to the sold item.
4. Pricing
All prices quoted here are in Singapore dollar, and do not include Goods and Services Tax (GST), as HomePal Pte. Ltd. Is not a GST registered company. HomePal reserves the right to alter the prices, with or without notify the members.
5. Products fulfillment
All orders will be dispatched and delivered in registered parcel to member's letterbox by SingaporePost.

There will be a flat delivery charge for all sale items.
6. Payment processing with Credit Card Payment Company
HomePal neither request nor store member's credit card details in our database. We have entrusted this highly sensitive service to our Credit Card Payment Company who is specialised and competent in processing Credit Card payment in Internet. All transmission of transactions to Credit Card Payment Company are encrypted with the industry standard encryption technologies. However, any loss of damage incurred or sustained by you from making payment over this site shall be borne solely and exclusively by you.
7. Refusal of Services
HomePal reserves the right to withdraw any items from the website at any time and/or remove, screen or edit any materials or content on the Website. We may refuse to process a transaction for any reason or refuse service to anyone at any time in our sole discretion. We will not be liable to you by reason of our withdrawing any items from the Website whether or not that item has been sold; removing, screening or editing any materials or content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
8. Cancellation of orders
HomePal reserves the right to cancel any or all orders made by member at any time after accepted the order. In such an event HomePal will refund fully the price you have paid without interest.

Members are not able to cancel their orders once the items have been processed and on their way delivered to member.
9. Refund Policy
Please refer to HomePal Standard Terms and Conditions, Section 30 Refund Policy on the relevant details.
10. Changes in Conditions of Sales
HomePal reserves the right modify or withdraw these services from the Website (or any part) with or without notice to you and you confirm that we shall not be liable to you.

HomePal reserves the right to change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

HomePal reserves to alter prices, to take into account forces beyond our control.

HomePal accept no liability (to the fullest extent allowed by law) for the accuracy of information contained on movie detail pages or on the website, which may contain technical inaccuracies or typographical errors.

HomePal is not liable for any failure to deliver your purchase or any delay in delivery which is due to any act of God, war, strike, lock-out, industrial action, fire, flood, drought, tempest, theft or any other event or circumstances beyond our reasonable control.

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